Thursday, August 22, 2002

Time spent on hold at doctor's office listening to the same 30 second clip of Bach with voiceovers about women's heart disease, swimmer's ear, heat exhaustion, and schedules of physicals for children (total): 45 minutes. so far.
Time spent actually talking to a person to register and make an appointment: 5 minutes. so far.

What's wrong with this picture?

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